If you did not receive any notifications and 30s Event Videos of crossing detection, please make sure to turn on the settings.
Please follow below instructions to understand each smart detection's feature and how to enable.
Set a border inside the camera view to track movements in your baby’s crib.
If anything happens outside the border, such as if baby’s leg gets stuck, you’ll be notified.
How to Set Up a Border in the Lollipop App
1. Select Live View > Choose the camera you want to set a border for > Click the setting button > Select Smart Detection > Select Crossing Detection.
2. Adjust the white frame with four red corners.
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Submit a request and we’ll provide further assistance.
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