If your camera is broken(non-human factor damage) within warranty period, we will be responsible for the repair process.
Please provide below information:
- The concrete detail of the problem with videos or photos.
- A screenshot of order information (included order date) or order number.
- The registered email of Lollipop App.
Then, submit a request via here: Get Lollipop Support >
Once our support team receive your request, they will provide further assistance to you.