If you would like to use factory reset, please note that only the information on the camera is deleted. Cloud-stored data remains intact.
Make sure the camera is plugged in for more than two minutes before performing the following procedure:
Insert the needle into the small hole under the silicone ring. The camera will start flashing a red light. Press and hold until the camera stops flashing red. This will take about 5 seconds of pressing.
Then, the camera will reboot automatically, and the green light will start to flash after the startup is complete. At this time, you can rebind the Lollipop app with your original camera.
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