Lollipop Baby Camera is a Wi-Fi-based monitoring product, which is highly dependent on your internet signal strength. Stable internet signal strength could deliver consistent video and audio quality to help you to keep an eye on your little one anytime.
To successfully set up the camera, you will also need a stable, continuous AC power source of 100-240v AC, 50/60Hz.
Below instructions help you understand Lollipop Baby Camera's basic requirement.
Internet Requirement:
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The ideal internet connection is 10 mbps/sec. Upload/download constant rate is exclusive for 1 Lollipop Baby Camera. More bandwidth is required for the internet if you are using more than one camera in the house or if you are using other devices that need more bandwidth.
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The internet connection can be residential/commercial (from an internet service provider [ISP] via coaxial, cooper, optic fiber, etc.) or mobile grade (as in a router that uses a (e)SIM card to get 4G/5G mobile internet and bridges it with a Wi-Fi access point (AP) or a cellular phone with hotspot functionality enabled).
- A wireless AP/router, either residential or commercial grade in single AP, single AP with extenders, or mesh AP configurations, supporting the 802.11 b/g/n protocols and frequencies.
If you have enough upload/download speed at a constant rate but the internet connection still does not work successfully, please note that the below interference between the router and the camera might reduce your home Wi-Fi signal:
- Concrete and masonry walls and/or large fish tanks
- Kitchen appliances and other radio-based devices: microwave ovens, walkie-talkies, and remote-controlled cars
Therefore, we strongly suggest you move your router close to your camera to an ideal central location or place the router on the same floor as the camera.
App and Devices:
The Lollipop app is compatible with most iOS and Android devices. You can access the camera through our Lollipop app on both your phone and tablet.
To access it through a laptop, visit the Lollipop website and sign into your account.
To download the app, go to the iOS App Store or Google play store and type in Lollipop - smart baby monitor.
Minimum Requirement: We support both iOS and Android
- iPhone/iPad with iOS 9.0 or later
- Android device with Android 4.4 or later
What to Do If My Camera Keeps Disconnecting from the Home Wi-Fi?