Using Lollipop

Sharing Lollipop with Family

• How do I share live audio/video feeds with other family members?
• Will shared accounts receive alerts?
• How many devices are available for the same live view at the same time?
• How do I connect a second Lollipop camera to the same account? Can I watch multiple live view at the same time?

Smart Detections

• Can I watch a video playback of my baby's crying or crossing event?
• What's the difference between crying detection and noise detection?
• Will I get a notification when my baby cries? How?
• How does the air quality sensor work?

Remote Music Control

• Can I use the camera to play music?
• Can I play my own music from Lollipop Baby Camera?

Different Modes

• What is Privacy Mode?
• How does audio monitor work?
• Will my mobile device go into auto-lock(ios) /sleep mode(Android) while watching live view?
• How can I turn off the camera when I'm not using it?

Lollipop App

• Why the same Wi-Fi network is not working after iOS 14
• Where can I download the Lollipop app?
• What mobile devices and systems support the app?
• How do I connect Lollipop sensor?

Lollipop Care

• How to activate Lollipop Care with activation code?
• What is Lollipop Care?
• When does Lollipop Care bill me?
• Is there any extra fee I need to pay for?

Smart Home Device Integration

• How do I connect Amazon Alexa with my Lollipop Baby Camera?
• How do I connect Google Assistant with my Lollipop Baby Camera?
• How do I use voice commands with Amazon Alexa?
• How do I use voice commands with Google Assistant?

Other features

• Can I record and save videos?
• Can I monitor through computer or laptop?