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Lollipop Support
Using Lollipop
Using Lollipop
Sharing Lollipop with Family
How do I share live audio/video feeds with other family members?
Will shared accounts receive alerts?
How many devices are available for the same live view at the same time?
How do I connect a second Lollipop camera to the same account? Can I watch multiple live view at the same time?
Smart Detections
Can I watch a video playback of my baby's crying or crossing event?
What's the difference between crying detection and noise detection?
Will I get a notification when my baby cries? How?
How does the air quality sensor work?
Remote Music Control
Can I use the camera to play music?
Can I play my own music from Lollipop Baby Camera?
Different Modes
What is Privacy Mode?
How does audio monitor work?
Will my mobile device go into auto-lock(ios) /sleep mode(Android) while watching live view?
How can I turn off the camera when I'm not using it?
Lollipop App
Why the same Wi-Fi network is not working after iOS 14
Where can I download the Lollipop app?
What mobile devices and systems support the app?
How do I connect Lollipop sensor?
Lollipop Care
How to activate Lollipop Care with activation code?
What is Lollipop Care?
When does Lollipop Care bill me?
Is there any extra fee I need to pay for?
Smart Home Device Integration
How to enable Lollipop Show Skill by steps?
How do I connect Amazon Alexa with my Lollipop Baby Camera?
How do I connect Google Assistant with my Lollipop Baby Camera?
How do I use voice commands with Amazon Alexa?
How do I use voice commands with Google Assistant?
Other features
Can I record and save videos?
Can I monitor through computer or laptop?