Your security and privacy are paramount to us at Lollipop, To ensure the utmost security of your customer information and safeguard the integrity of your Lollipop account, we've implemented the following five security features:
1. Dual Authentication Login Function:
By enabling two-step verification, your Lollipop account gains an extra layer of security. To activate this feature:
- Open your Lollipop App.
- Navigate to Settings > Two-Factor Authentication.
With this feature, logging in requires both your password and a 6-digit authentication code, significantly bolstering account security. The code, sent to your registered email, is for one-time use, expiring in two minutes. Subsequent logins generate new codes, enhancing protection against unauthorized access.
*Note: Ensure all your devices are running the latest Lollipop app version for seamless Two-Factor Authentication activation.
2. Real-time Login Tracker:
Our Real-time Login Tracker provides you with insights into the login area and time associated with your Lollipop account. This feature adds transparency, allowing you to verify the legitimacy of each login.
3. Login Notification:
For every login to your account, you will receive immediate notifications. This ensures that you can promptly review and verify if the login is from a trusted device. Any unauthorized access attempts will be immediately brought to your attention.
4. Standby Mode:
When in standby mode, real-time screens are inaccessible to all users, enhancing the overall privacy of your family and home.
5. Private Connection:
Private Connection ensures that users on networks different from the monitoring device cannot access the camera's live screen, enhancing privacy within your family.
These measures collectively contribute to a robust security framework designed to keep your Lollipop account and connected devices secure. We understand the importance of privacy and strive to provide you with features that align with your expectations.
If you have any further questions or require assistance in configuring these security features, our customer support team is available to assist you.