If sound/music is not available in the app, follow the solutions below and see if the situation improves:
- Refresh the app. Close it and open it again or force-quit out of the app if necessary.
- Make sure the camera is:
- Powered on
- Connected to the router and is communicating with the app
- A quick check is to see if the live view can be accessed using the app. Controlling the music is done through the local or external network.
- Reboot the camera if the solutions above do not help.
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