Website and in-app purchase have different steps in editing the payment method, please refer to the one that applies to you:
[App Store]
Since subscriptions are handled by Apple's App Store, all payments are made from the card linked to your Apple ID.
- Go to "Setting"
- Tap your name.
- Tap "Payment & Shipping" You might be asked to sign in
- Choose the credit card you want to update
- Edit your card information
- Tap "Done" located on the top right corner
If you can't edit the payment method, please contact Apple Support
[Google Play]
Since subscriptions are handled by the Google Play Store, all payments are made from the card linked to your Google Play Account. You can edit or remove a debit card, a credit card, or bank account info stored in Google Pay.
- Go to "Google Play"
- Tap circle "Profile icon"located on the top right corner
- Tap "Payments & subscriptions"
- Tap "Payment methods"
- Choose the credit card you want to update
- Tap "Edit"
If you can't change the payment method, please contact Google Support
[Website]
If you would like to edit your payment method on the website, please follow the steps below:
- Once you're in your Lollipop account website, click on the baby icon on the top right corner
- Click on "Subscription"
- Click on "Payment Method" on the left
- Then you can edit your credit card information
🍭If you need more help, please tell us how we can help.Submit a request and we’ll provide further assistance.