Lollipop Care

Lollipop Care

• Why do I need a Lollipop Care subscription for my Lollipop Baby Camera?
• What are the differences between the Lollipop Care plans? Which features are included in each plan? (e.g., Sleep Tracking, Breathing Monitoring, Timeline, etc.)
• How Do I Get A Lollipop Care Plan For My Lollipop Baby Camera?
• How To Edit My Payment Method?
• Can I Transfer My Lollipop Care to Another Camera?
• If I Have Two or More Cameras, Can I Subscribe to One Lollipop Care for All Cameras?

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Breathing Monitoring and Sleep Tracking

• How Does the Breathing Monitoring Work?
• How to Make Breathing Monitoring and Sleep Tracking Work Effectively?
• Why Do I Have to Activate Breathing Monitoring Manually?
• Why Can't I See Breathing Monitoring/Sleep Tracking Reports in the APP or Breathing Monitoring/Sleep Tracking Often False Alerts?

Website purchase

• How Do I Upgrade to New Lollipop Care Plans from My Current Plans?
• When Does Lollipop Care Bill Me?
• How Do I Unsubscribe or Change My Lollipop Care Plan?

In-app purchase

• Subscription Guideline
• How to Upgrade My Subscription in the App?
• How to Cancel a Subscription In the Lollipop App?
• When Does Lollipop Care Bill Me?
• How Can I Turn Off the Auto-renew Feature for My Subscription?
• What to Do If I Want to Downgrade My Subscription?

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Snap Cute

• What is Lollipop Snap Cute?
• How to Capture My Baby’s Precious Moments with Snap Cute?
• Can I Adjust the Recording Period of Snap Cute?
• I Have Subscribed Lollipop Care, but Cannot Find Snap Cute Feature.