We understand that there are certain circumstances in which you may need to restore your Lollipop Baby Camera to its factory settings, commonly known as a factory reset. We appreciate your diligence in ensuring the optimal performance and privacy of your device.
- Preparation: Before initiating the factory reset, ensure that the camera has been plugged in for more than two minutes to allow it to fully power up.
- Reset Procedure: In the small hole located below the silicone ring (as shown in the picture), you will find the factory reset button. Press and hold the button using a paper clip or a small needle until the monitor starts flashing red. Hold the button for approximately 5 seconds and wait until the red light stops flashing before releasing it.
- Automatic Reboot: The camera will automatically reboot, and you will see the green light blinking when the process is complete.
- Reconnecting to Wi-Fi:
- Open the Lollipop app and tap the three-dot icon in the upper right corner of the camera view.
- Select "Camera Settings."
- Scroll down and choose "Wi-Fi."
- Confirm your selection by choosing "Yes."
It's important to note that during a factory reset, only the technical information stored on the camera is reset. Your account, along with photos in your library and other cloud-stored data, will remain intact as long as you log in from your original account.
As a precaution, we recommend backing up your photos and videos before proceeding with the factory reset to avoid accidental loss of valuable data.
Should you have any further questions or encounter any challenges during this process, please feel free to reach out to us. We are here to assist you every step of the way.